Terms of Service

Last Updated: October 27, 2026

Welcome to riderscoot.shop. These Terms of Service (“Terms”) govern your access to and use of the riderscoot.shop website (the “Site”) and any purchases of electric scooters, accessories, or services (collectively, “Products”) made through the Site.

By accessing, browsing, or placing an order on riderscoot.shop, you agree to be bound by these Terms. Please read them carefully before making a purchase. If you do not agree to these Terms, you should not use this Site.

1. General Information & Governing Law

1.1. Operator: This website is owned and operated by RiderScoot (“we”, “us”, “our”).

1.2. Jurisdiction: These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales (or Scotland / Northern Ireland if you reside there).

2. Eligibility & Account Responsibilities

2.1. By placing an order on our Site, you confirm that you are at least 18 years of age and legally capable of entering into binding contracts under UK law.

2.2. If you create an account on the Site, you are responsible for maintaining the confidentiality of your account credentials and restricting access to your computer/device. You accept responsibility for all activities that occur under your account.

3. Product Specifications & Pricing

3.1. Product Descriptions: We make every effort to display the colors, features, and technical specifications of our scooters and accessories as accurately as possible. However, slight variations may occur.

3.2. Prices & VAT: All prices displayed on riderscoot.shop are in British Pounds (£ GBP) and include applicable UK Value Added Tax (VAT) unless explicitly stated otherwise.

3.3. Pricing Errors: While we try to ensure all prices on our Site are accurate, errors may occur. If we discover a pricing error on an item you ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or canceling it for a full refund.

4. Orders, Payments, and Acceptance

4.1. Order Confirmation: After placing an order, you will receive an automated email acknowledging your order details. This email is an acknowledgment, not an order acceptance.

4.2. Contract Formation: A binding contract between you and riderscoot.shop is only formed when we dispatch your items and send you a Dispatch Confirmation Email.

4.3. Payment Methods: We accept major credit/debit cards and supported third-party payment gateways (such as PayPal, Apple Pay, or Klarna where available). Payment will be debited upon order placement.

4.4. Right to Refuse: We reserve the right to decline or cancel any order prior to dispatch for reasons including, but not limited to, stock unavailability, suspicion of fraud, or pricing errors.

5. Shipping & Delivery

5.1. UK Shipping Only: We exclusively deliver orders to addresses within the United Kingdom. We do not offer international shipping.

5.2. Free Standard Delivery: All UK orders qualify for FREE Standard Shipping (typically 3–5 business days).

5.3. Delivery Details: Full shipping rules, carrier policies, and transit times are governed by our [Shipping Policy].

6. Returns, Refunds & Consumer Rights

6.1. 14-Day Cancellation Right: Under the UK Consumer Contracts Regulations 2013, you have the right to cancel your purchase within 14 days of receiving your items without giving a reason.

6.2. Condition of Goods: Items returned under your 14-day cancellation right must be in unused, original condition with all packaging, manuals, chargers, and accessories intact. Scooters must not show signs of outdoor use or logged mileage.

6.3. Return Shipping: Return shipping costs are the responsibility of the customer unless the item is faulty or damaged.

6.4. Faulty Items: Purchases are protected under the UK Consumer Rights Act 2015 for faulty or damaged goods.

6.5. Full details on process, timelines, and deductions are set out in our [Return & Refund Policy].

7. Legal Notice on UK Electric Scooter Usage Laws

7.1. Current UK Law: In the United Kingdom, privately owned electric scooters (e-scooters) are currently illegal to ride on public roads, pavements, cycle lanes, and pedestrian zones. Privately owned e-scooters may only be ridden on private land with the landowner’s permission.

7.2. Buyer Responsibility: By purchasing an electric scooter from riderscoot.shop, you acknowledge and agree that it is your sole responsibility to understand and comply with all applicable UK traffic laws and local regulations governing e-scooter usage. riderscoot.shop accepts no liability for fines, confiscation, or legal action resulting from unlawful e-scooter use.

8. Safety & Limitation of Liability

8.1. Safety Equipment: Riding electric scooters carries inherent risks. We strongly advise wearing protective gear, including a safety helmet, pads, and high-visibility clothing at all times.

8.2. Limitation of Liability: To the maximum extent permitted by UK law, riderscoot.shop shall not be liable for any indirect, incidental, punitive, or consequential damages (including personal injury, property damage, loss of data, or loss of profits) arising out of or related to your use of our Site or Products.

8.3. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any statutory consumer rights that cannot be legally excluded.

9. Intellectual Property

All content on riderscoot.shop—including logos, product graphics, text, images, product photos, software, and design—is the intellectual property of RiderScoot or its licensors and is protected by UK and international copyright and trademark laws. You may not reproduce, distribute, or exploit any content without our prior written consent.

10. Privacy & Data Protection

Your privacy is important to us. Any personal information provided during your interaction with our Site will be collected, stored, and processed in strict accordance with the UK GDPR and Data Protection Act 2018. Please review our [Privacy Policy] for full details on how we manage your personal data.

11. Changes to Terms of Service

We reserve the right to update or modify these Terms at any time without prior notice. Any updates will take effect immediately upon being posted on this page. Your continued use of the Site following any changes constitutes your acceptance of the revised Terms.

12. Contact Information

If you have any questions or comments regarding these Terms of Service, please contact us:

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